📦 Box.com File Sharing Guide

Your complete guide to uploading and sharing files with ACAPrime

1

Find Your Email Invitation to Join Box (It's Free!)

Look for an email invite from Box.com in your inbox. The subject will be: "ACAPrime has invited you to collaborate on Box"

💡 Tip: Check spam/junk folder if not in inbox
2

Accept & Register

Click "Accept Invite" in the email and create your account.

  • Fill in your information
  • Create a strong password
  • Verify your email when prompted - you will receive a second email from Box with Subject: "Please complete your Box signup"
💡 Tip: Phone number is optional • Let your browser save the password!
3

First Login

When you first access Box.com:

  • Dismiss the message to take a tour
  • You may see a 10GB free storage offer - accept or skip
  • You'll arrive at your main folder view
4

Navigate to Your Client Folder

This is the most important step!

  • Look for a gray folder with your employer's name
  • Click on this CLIENT FOLDER to open it
  • ALL uploads must go in this folder
🎯 Remember: ACAPrime can ONLY see files in the CLIENT FOLDER
5

Working with Files

Once you're in your CLIENT FOLDER:

Available Actions:

📄 View/Download
Click any file to preview or download
⬆️ Upload Files
Click Upload button or drag & drop
🔄 Auto-Sharing
Files here automatically share with ACAPrime
💡 Tip: Every time you successfully upload a file to ACAPrime you will get an email with subject: "File Upload Successful"

⚠️ Critical Upload Instructions

You MUST upload files to the correct folder for ACAPrime to access them!

✅ CORRECT:
Upload to the gray CLIENT FOLDER
(Named after your employer)
❌ WRONG:
Upload to "Files" folder
(This is your personal folder only)

Need Help?

For Box.com questions, contact:

[email protected]

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