PRIVACY POLICY

ChannelBound, LLC, the operator of this website and associated services, is committed to secure and trustworthy Internet commerce and the individual’s right to privacy. This Privacy Statement describes ChannelBound information practices. ChannelBound provides services through owned domains including: ChannelBound.com, ACAPrime.com, ACATime.com, ACATimeKeeper.com, ACATimeTracker.com, and AssureTrack.com.

YOUR USE OF THE WEBSITE OR THE SERVICES OFFERED BY CHANNELBOUND ON THE WEBSITE IS CONDITIONED UPON YOUR ACCEPTANCE OF THE TERMS OF SERVICE LOCATED AT www.ChannelBound.com, ACAPrime.com, ACATime.com, ACATimeKeeper.com, ACATimeTracker.com, and AssureTrack.com. AS WELL AS THIS PRIVACY POLICY. IF YOU DO NOT ACCEPT THE TERMS OF SERVICE OR TERMS OF THIS PRIVACY POLICY, DO NOT USE THE WEBSITE OR SERVICES OFFERED BY CHANNELBOUND.

Disclosure of Information

We do not share, sell, rent or lease your personally identifiable information to third parties for their promotional purposes or as otherwise outlined in the policy. We may disclose your personally identifiable information to certain third-party vendors (e.g., data storage facilities, payment processors, email service providers) used by ChannelBound to assist us in providing the ChannelBound services, to the extent necessary to enable such vendors to provide such assistance. These third parties are prohibited from using your personally identifiable information for any other purposes.

  1. We may send email offers to selected groups of ChannelBound users on behalf of our company and on behalf of other businesses in whose products and services you may have an interest; but we will not disclose any of your personally identifiable information to any such businesses. We will also include in each such email instructions as to how you can permanently opt-out of receiving any such future emails. In addition, you may contact us at info@ChannelBound.com to request that your information no longer be used.
  2. We also reserve the right to disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
  3. Finally, we may disclose your personally identifiable information upon a transfer or sale to another entity of all or substantially all of ChannelBound’s assets or stock in ChannelBound’s line of business to which this privacy policy relates or upon any other corporate reorganization. (If, for example, in the future, we undergo any sort of corporate reorganization, we may need to transfer your personally identifiable information to the surviving entity.) You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.

 

Use of Information

We and our third party affiliates may use your contact information and unique identifier (such as a user name and password) to provide access to ChannelBound services available on our website and to contact you when reasonably necessary. We may also use any information you have provided as reasonably necessary to administer or provide customer support for the website and the ChannelBound service. We use the information submitted by you to send you correspondence and other information that may interest you and to respond to your correspondence. If, for any reason, you would like to be removed from our email list, you can send us an email info@ChannelBound.com or follow the unsubscribe information contained in each of the emails you receive.

Based upon the personally identifiable information you provide us, we and / or our third party affiliates may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, to manage your account, and to help us improve our customer support and service to you overall. We will communicate with you by email or telephone, in accordance with your wishes. We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. If you wish to subscribe to our monthly newsletter, we will use your name and email address to send the newsletter to you. Our newsletters contain important information such as updates and enhancements to our services. Out of respect for your privacy, we provide you a way to unsubscribe through the unsubscribe instructions contained in the emails you receive or by contacting us at info@ChannelBound.com

Finally, if you use the ChannelBound service, we will store the data you upload onto our servers. All your data is encrypted and / or password protected at rest. ChannelBound may access your account, to respond to service or technical problems or as stated in this Agreement. You, not ChannelBound, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and copyright of all data transferred to ChannelBound. Furthermore, ChannelBound shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any data.

Updating Your Information and Transferring Data

Non-sensitive information may be sent over email. IMPORTANT: Any Sensitive Data, including Protected Health Information (PHI), should be sent in encrypted form, uploaded only using SSL security, or only transferred in a secure way. If you have questions on how transfer PHI or any other sensitive data, please contact us.

Blog/Testimonials

If you use a blog or testimonial on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. For testimonials, we do obtain the customer’s consent prior to posting their name and photograph along with their testimonial. We are not responsible for the personally identifiable information you choose to submit in these forums. If you want to remove your personally identifiable information that is being displayed on our website under public pages, please contact us at info@ChannelBound.com .

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you.

Security

The security of your personal information and our Customers’ information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, please contact us.

Personal and Business Information is used for payment processing, customer relationship management (CRM), data storage, payment gateways, billing services, subscription management, and other business services. ChannelBound uses the following companies for the aforementioned business services. Provided below are links to their respective privacy policies:

Chargify – subscription management and payment processing

https://www.chargify.com/privacy-policy/

Stripe – payment gateway

https://stripe.com/gb/privacy

Revion – Database Hosting

https://www.revion.com/privacypolicy/

Google / Gmail

https://www.google.com/intl/en_us/mail/help/terms.html

Dropbox – File Storage

https://www.dropbox.com/privacy

Box.com

https://www.box.com/legal/privacypolicy

Sharefile.com

https://www.citrix.com/about/legal/privacy/

Links to Third Party Websites

We may place from time to time links on our website to one or more websites for our affiliates. Some affiliates may collect personally identifiable information when you access their links or when you indicate you would like to participate in a special offer. When you click on a link to a third party website from our website, your activity and use on the linked website is governed by that website’s policies, not by those of ChannelBound. We encourage you to visit their websites and review their privacy and user policies. This privacy policy applies only to information collected by this website.

Policy Changes

Due to the Internet’s rapidly evolving nature, ChannelBound may need to update this Privacy Policy from time to time. If so, ChannelBound will post its updated policy on this system. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to change becoming effective.

Contact:

If you have any questions about this Statement, please email us at info@ChannelBound.com, or you may contact us at the following:

ChannelBound

1311 W. 96th Street Suite 170

Indianapolis, IN 46260

415-326-4566